problem with order and no response

[p***@att.net]

I got the desktop version of Shadow Plan. I had the handheld version from several years ago. I got an order confirmation, but have not received the registration code. I have tried emails (no answer), and the support page form (error message - "Configuration error
The file /vhost/sites/www.codejedi.com/cgi-bin/zoz.conf does not exist or cannot be opened")

I have changed email addresses since my first order (and have tried to contact them about this), and want either a refund or a registration code, and can't seem to get a response for either.
I read the message on the web about the arrival of a new baby, so I can understand a slow response, but having no way to know if anyone has or will take care of my problem is disturbing.

[Anita Lewis]

Jeff does look at the list some; so he may catch you here. I just tried
looking up my registration code and the form worked. Is this where you
tried: http://shadow.skeleton.org/cgibin/codejedi_registration_request.cgi

Anita

Post by p***@att.net
I got the desktop version of Shadow Plan. I had the handheld version
from several years ago. I got an order confirmation, but have not
received the registration code. I have tried emails (no answer), and the
support page form (error message - "Configuration error
The file /vhost/sites/www.codejedi.com/cgi-bin/zoz.conf does not exist
or cannot be opened")
I have changed email addresses since my first order (and have tried to
contact them about this), and want either a refund or a registration
code, and can't seem to get a response for either.
I read the message on the web about the arrival of a new baby, so I can
understand a slow response, but having no way to know if anyone has or
will take care of my problem is disturbing.

[skeezix]

On Tue, 7 Feb 2012, ***@att.net wrote:

# I got the desktop version of Shadow Plan. I had the handheld version from several years ago. I got an order confirmation, but have not received the registration code. I have tried emails (no answer), and the support page form (error message - "Configuration error
# The file /vhost/sites/www.codejedi.com/cgi-bin/zoz.conf does not exist or cannot be opened")
#
# I have changed email addresses since my first order (and have tried to contact them about this), and want either a refund or a registration code, and can't seem to get a response for either.
# I read the message on the web about the arrival of a new baby, so I can understand a slow response, but having no way to know if anyone has or will take care of my problem is disturbing.

Emailing me directly is okay.

Reply to me direct and let me know your email address at time of
order and I can look you up.

Did you say you just bought the desktop recently, to add onto the
handheld side .. or standalone? Which storefront?

jeff

--
If everyone would put barbecue sauce on their food, there would be no war.