I have not received the registration code neither response from codejedi

[rtroitino]

Two days ago I purchase a SP license for my PDA and for my MAC
desktop. However I have not received yet the the registration code to
allow me to use the programs. I sent an email to ***@codejedi.com
but have not received any response. Would anyone advise how to
proceed?.

Ramiro Troitino
***@gmail.com

[Anita Lewis]

Post by rtroitino
Two days ago I purchase a SP license for my PDA and for my MAC
desktop. However I have not received yet the the registration code to
but have not received any response. Would anyone advise how to
proceed?.
Ramiro Troitino

Try the first link and the online tool for getting your registration
code. If you don't find it, then use the second link to get to the form
to send to support. The email doesn't get through.

http://www.codejedi.com/shadowplan/help-orders.html#summary4
http://www.codejedi.com/shadowplan/email_support.html

Good luck. Come back if you still need help.

Anita



[Non-text portions of this message have been removed]

[rtroitino]

Anita,

I didnŽt work, so far. I tried the link, and later the web form
mail, but did not get any response yet. It seems that I am not alone
with this problem, another person sent me a email indicating to be in
the same situation. Does anyone knows a phone number of this company
where I could call to get an answer?.

Regards,

Ramiro

Post by Anita Lewis

Post by rtroitino
Two days ago I purchase a SP license for my PDA and for my MAC
desktop. However I have not received yet the the registration code to
but have not received any response. Would anyone advise how to
proceed?.
Ramiro Troitino

Try the first link and the online tool for getting your

registration

Post by Anita Lewis
code. If you don't find it, then use the second link to get to the form
to send to support. The email doesn't get through.
http://www.codejedi.com/shadowplan/help-orders.html#summary4
http://www.codejedi.com/shadowplan/email_support.html
Good luck. Come back if you still need help.
Anita
[Non-text portions of this message have been removed]

[Jeff Mitchell]

On Mon, 2 Jun 2008, rtroitino wrote:

# I didnŽt work, so far. I tried the link, and later the web form mail,
# but did not get any response yet. It seems that I am not alone with
# this problem, another person sent me a email indicating to be in the
# same situation. Does anyone knows a phone number of this company where
# I could call to get an answer?.

Due to my move I'm about a week or 10 day behind on some replies.

I will be catching up tomorrow, so expect to be taen care of then.

Sorry for the delay ..

I got my server farm back up quick, so that most of the website
would be up and going withonly a days downtime.. but alas, my own setup
has taken a bit longer. (And I do think my main router has decided to melt
.. ahh, they just know good timing :)

jeff

--
If everyone would put barbecue sauce on their food, there would be no war.

[Non-text portions of this message have been removed]

[Dazza]

Thank you for letting us know. For a moment I was worried that
something had gone seriously wrong with the purchase. Not the world's
quickest turnaround for an e-transaction, but hey - things happen.

Thanks.

Regards
Dazza

Post by Jeff Mitchell
# I didnŽt work, so far. I tried the link, and later the web form mail,
# but did not get any response yet. It seems that I am not alone with
# this problem, another person sent me a email indicating to be in the
# same situation. Does anyone knows a phone number of this company where
# I could call to get an answer?.
Due to my move I'm about a week or 10 day behind on some replies.
I will be catching up tomorrow, so expect to be taen care of then.
Sorry for the delay ..
I got my server farm back up quick, so that most of the website
would be up and going withonly a days downtime.. but alas, my own setup
has taken a bit longer. (And I do think my main router has decided to melt
.. ahh, they just know good timing :)
jeff
--
If everyone would put barbecue sauce on their food, there would be no war.
[Non-text portions of this message have been removed]

[Jeff Mitchell]

On Tue, 3 Jun 2008, Dazza wrote:

# Thank you for letting us know. For a moment I was worried that
# something had gone seriously wrong with the purchase. Not the world's
# quickest turnaround for an e-transaction, but hey - things happen.

Generally the entire process is automated, so hence when I need I
usually don't mind getting a little lax for a few days -- usually things
run along nicely anyway. Naturally, when I need to take a bit of time away
(vacation, whatever).. things really break. Such is the nature of
technology :)

jeff

--
If everyone would put barbecue sauce on their food, there would be no war.

[dotbob7]

I placed my order on May 22nd, but haven't received a registration. I
sent 2 follow-up emails, but haven't heard back. Any news on when
registrations will resume, or did mine just slip in a crack? If need
be, I can forward the purchase receipt email again.

Thanks,
.bob

Post by Jeff Mitchell
# Thank you for letting us know. For a moment I was worried that
# something had gone seriously wrong with the purchase. Not the world's
# quickest turnaround for an e-transaction, but hey - things happen.
Generally the entire process is automated, so hence when I need I
usually don't mind getting a little lax for a few days -- usually things
run along nicely anyway. Naturally, when I need to take a bit of time away
(vacation, whatever).. things really break. Such is the nature of
technology :)
jeff
--
If everyone would put barbecue sauce on their food, there would be no war.

[Anita Lewis]

Post by dotbob7
I placed my order on May 22nd, but haven't received a registration. I
sent 2 follow-up emails, but haven't heard back. Any news on when
registrations will resume, or did mine just slip in a crack? If need
be, I can forward the purchase receipt email again.
Thanks,
.bob

Try the first link and the online tool for getting your registration
code. If you don't find it, then use the second link to get to the form
to send to support. The email doesn't get through.

http://www.codejedi.com/shadowplan/help-orders.html#summary4
http://www.codejedi.com/shadowplan/email_support.html

Good luck. Come back if you still need help.

Anita



[Non-text portions of this message have been removed]

[Dazza]

Hello Anita

I have tried both links, and have not even received an acknowledgement.

In between purchase and now, I had a hard drive crash, so I have lost
my purchase acknowledgement from the CodeJedi shop.

I placed my order on the website, and if you need more details, I will
have to dig out my credit card bills for them.

The only reason for approaching a public board like this is that at
least we seem to get some kind of acknowledgement on this board!

Regards
Darren

Post by Anita Lewis
Try the first link and the online tool for getting your registration
code. If you don't find it, then use the second link to get to the form
to send to support. The email doesn't get through.
http://www.codejedi.com/shadowplan/help-orders.html#summary4
http://www.codejedi.com/shadowplan/email_support.html
Good luck. Come back if you still need help.
Anita

[Jeff Mitchell]

I've got your last mail or two Dazza; I'll be back to you in a
bit.

jeff

On Tue, 10 Jun 2008, Dazza wrote:

# Hello Anita
#
# I have tried both links, and have not even received an acknowledgement.
#
# In between purchase and now, I had a hard drive crash, so I have lost
# my purchase acknowledgement from the CodeJedi shop.
#
# I placed my order on the website, and if you need more details, I will
# have to dig out my credit card bills for them.
#
# The only reason for approaching a public board like this is that at
# least we seem to get some kind of acknowledgement on this board!
#
# Regards
# Darren
#
#
#
# > Try the first link and the online tool for getting your registration
# > code. If you don't find it, then use the second link to get to the form
# > to send to support. The email doesn't get through.
# >
# > http://www.codejedi.com/shadowplan/help-orders.html#summary4
# > http://www.codejedi.com/shadowplan/email_support.html
# >
# > Good luck. Come back if you still need help.
# >
# > Anita
# >
#
#
#
# ------------------------------------
#
# Yahoo! Groups Links
#
#
#
#

--
If everyone would put barbecue sauce on their food, there would be no war.

[Ramiro Troitiño]

Jeff,

Have you fixed the problem with your server? I am still waiting for
the registration code for the Shadow Plan licenses purchased on May
28th.

Regards,


Ramiro Troitiño

# I didnŽt work, so far. I tried the link, and later the web form
mail,
# but did not get any response yet. It seems that I am not alone with
# this problem, another person sent me a email indicating to be in the
# same situation. Does anyone knows a phone number of this company
where
# I could call to get an answer?.
Due to my move I'm about a week or 10 day behind on some replies.
I will be catching up tomorrow, so expect to be taen care of then.
Sorry for the delay ..
I got my server farm back up quick, so that most of the website
would be up and going withonly a days downtime.. but alas, my own setup
has taken a bit longer. (And I do think my main router has decided to melt
.. ahh, they just know good timing :)
jeff
--
If everyone would put barbecue sauce on their food, there would be no war.
[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Jeff Mitchell]

Sadly, it is not a problem on my server (that would be easy ;)

As the various Palm stores blow up, various thigns seem to be
happening .. ie: I don't receive orders, or they go to wrong addresses and
so on, so its a difficult thing to pull together. I'm working on it.

I fixed an aspect of it a couple weesks back, but looks like
things have changed againfor a few stores.

Wish I could say more, but I will hold my mouth shut for now..

Got a spew of mail in my support box the last couple days; I will
tackle it again. I Think a pile of orders have gone lost thew last week or
two and I'm only just finding out about most of them. (ie: I don't find
out until people are really really mad, after having bugged stores, or
emailed my support box (which doesn't work of course) and finally find my
form, too late :/)

I'm working on it my friends.

jeff

On Mon, 9 Jun 2008, [ISO-8859-1] Ramiro Troitiño wrote:

# Jeff,
#
# Have you fixed the problem with your server? I am still waiting for
# the registration code for the Shadow Plan licenses purchased on May
# 28th.
#
# Regards,
#
#
# Ramiro Troitiño
# ***@gmail.com
#
#
# El 06/02/2008, a las 08:20 p.m., Jeff Mitchell escribió:
#
# > On Mon, 2 Jun 2008, rtroitino wrote:
# >
# > # I didnŽt work, so far. I tried the link, and later the web form
# > mail,
# > # but did not get any response yet. It seems that I am not alone with
# > # this problem, another person sent me a email indicating to be in the
# > # same situation. Does anyone knows a phone number of this company
# > where
# > # I could call to get an answer?.
# >
# > Due to my move I'm about a week or 10 day behind on some replies.
# >
# > I will be catching up tomorrow, so expect to be taen care of then.
# >
# > Sorry for the delay ..
# >
# > I got my server farm back up quick, so that most of the website
# > would be up and going withonly a days downtime.. but alas, my own
# > setup
# > has taken a bit longer. (And I do think my main router has decided
# > to melt
# > .. ahh, they just know good timing :)
# >
# > jeff
# >
# > --
# > If everyone would put barbecue sauce on their food, there would be
# > no war.
# >
# > [Non-text portions of this message have been removed]
# >
# >
# >
#
#
#
# [Non-text portions of this message have been removed]
#
#
# ------------------------------------
#
# Yahoo! Groups Links
#
#
#
#
#

--
If everyone would put barbecue sauce on their food, there would be no war.

[Non-text portions of this message have been removed]

[dotbob7]

Thanks, I've submitted a request for help on the web form.

.bob

Post by Jeff Mitchell
Sadly, it is not a problem on my server (that would be easy ;)
As the various Palm stores blow up, various thigns seem to be
happening .. ie: I don't receive orders, or they go to wrong

addresses and

Post by Jeff Mitchell
so on, so its a difficult thing to pull together. I'm working on it.
I fixed an aspect of it a couple weesks back, but looks like
things have changed againfor a few stores.
Wish I could say more, but I will hold my mouth shut for now..
Got a spew of mail in my support box the last couple days; I will
tackle it again. I Think a pile of orders have gone lost thew last week or
two and I'm only just finding out about most of them. (ie: I don't find
out until people are really really mad, after having bugged stores, or
emailed my support box (which doesn't work of course) and finally find my
form, too late :/)
I'm working on it my friends.
jeff
# Jeff,
#
# Have you fixed the problem with your server? I am still waiting for
# the registration code for the Shadow Plan licenses purchased on May
# 28th.
#
# Regards,
#
#
# Ramiro Troitiño
#
#
#
# >
# > # I didnŽt work, so far. I tried the link, and later the web form
# > mail,
# > # but did not get any response yet. It seems that I am not alone with
# > # this problem, another person sent me a email indicating to be in the
# > # same situation. Does anyone knows a phone number of this company
# > where
# > # I could call to get an answer?.
# >
# > Due to my move I'm about a week or 10 day behind on some replies.
# >
# > I will be catching up tomorrow, so expect to be taen care of then.
# >
# > Sorry for the delay ..
# >
# > I got my server farm back up quick, so that most of the website
# > would be up and going withonly a days downtime.. but alas, my own
# > setup
# > has taken a bit longer. (And I do think my main router has decided
# > to melt
# > .. ahh, they just know good timing :)
# >
# > jeff
# >
# > --
# > If everyone would put barbecue sauce on their food, there would be
# > no war.
# >
# > [Non-text portions of this message have been removed]
# >
# >
# >
#
#
#
# [Non-text portions of this message have been removed]
#
#
# ------------------------------------
#
# Yahoo! Groups Links
#
#
#
#
#
--
If everyone would put barbecue sauce on their food, there would be no war.
[Non-text portions of this message have been removed]

[dotbob7]

I still haven't received anything - no email, no registration found
via the web page to look up my activation code using my purchase email
address. Any update on if/when I'll get a response? I think I've
been very patient since I ordered and paid on May 22nd, and it's now
June 18th.

.bob

Post by dotbob7
Thanks, I've submitted a request for help on the web form.
.bob

Post by Jeff Mitchell
Sadly, it is not a problem on my server (that would be easy ;)
As the various Palm stores blow up, various thigns seem to be
happening .. ie: I don't receive orders, or they go to wrong

addresses and

Post by Jeff Mitchell
so on, so its a difficult thing to pull together. I'm working on it.
I fixed an aspect of it a couple weesks back, but looks like
things have changed againfor a few stores.
Wish I could say more, but I will hold my mouth shut for now..
Got a spew of mail in my support box the last couple days; I will
tackle it again. I Think a pile of orders have gone lost thew last

week or

Post by Jeff Mitchell
two and I'm only just finding out about most of them. (ie: I don't find
out until people are really really mad, after having bugged

stores, or

Post by dotbob7

Post by Jeff Mitchell
emailed my support box (which doesn't work of course) and finally

find my

Post by Jeff Mitchell
form, too late :/)
I'm working on it my friends.
jeff
# Jeff,
#
# Have you fixed the problem with your server? I am still waiting for
# the registration code for the Shadow Plan licenses purchased on May
# 28th.
#
# Regards,
#
#
# Ramiro Troitiño
#
#
#
# >
# > # I didnŽt work, so far. I tried the link, and later the web form
# > mail,
# > # but did not get any response yet. It seems that I am not alone

with

Post by Jeff Mitchell
# > # this problem, another person sent me a email indicating to be

in the

Post by Jeff Mitchell
# > # same situation. Does anyone knows a phone number of this company
# > where
# > # I could call to get an answer?.
# >
# > Due to my move I'm about a week or 10 day behind on some replies.
# >
# > I will be catching up tomorrow, so expect to be taen care of then.
# >
# > Sorry for the delay ..
# >
# > I got my server farm back up quick, so that most of the website
# > would be up and going withonly a days downtime.. but alas, my own
# > setup
# > has taken a bit longer. (And I do think my main router has decided
# > to melt
# > .. ahh, they just know good timing :)
# >
# > jeff
# >
# > --
# > If everyone would put barbecue sauce on their food, there would be
# > no war.
# >
# > [Non-text portions of this message have been removed]
# >
# >
# >
#
#
#
# [Non-text portions of this message have been removed]
#
#
# ------------------------------------
#
# Yahoo! Groups Links
#
#
#
#
#
--
If everyone would put barbecue sauce on their food, there would be

no war.

Post by Jeff Mitchell
[Non-text portions of this message have been removed]

[Jeff Mitchell]

On Wed, 18 Jun 2008, dotbob7 wrote:

# I still haven't received anything - no email, no registration found
# via the web page to look up my activation code using my purchase email
# address. Any update on if/when I'll get a response? I think I've
# been very patient since I ordered and paid on May 22nd, and it's now
# June 18th.

Email me direct if you're still having contact issues; I think I'm
up o date on the queue, but I'm certain a dozen real emails are down the
tubes somewhere.

Some more store hookups have ben blown up altely I think; wish
they would pre-announce changes they take down us backends, as I only find
out weeks after :/

Never fear, I'm not leaving anyone out to hang; not my style.

jeff

--
If everyone would put barbecue sauce on their food, there would be no war.

[Ramiro Troitino]

Jeff,

I am in the same situation as dotbob7. How difficult is for you to send us
the email with the registration code that is pending, or to update the
information to allow us to get the registration code using the online tool
on your web page? It doesnŽt made sense that we have to wait for so long to
use the program that we purchased.

Regards,

Ramiro Troitino

Post by Jeff Mitchell
# I still haven't received anything - no email, no registration found
# via the web page to look up my activation code using my purchase email
# address. Any update on if/when I'll get a response? I think I've
# been very patient since I ordered and paid on May 22nd, and it's now
# June 18th.
Email me direct if you're still having contact issues; I think I'm
up o date on the queue, but I'm certain a dozen real emails are down the
tubes somewhere.
Some more store hookups have ben blown up altely I think; wish
they would pre-announce changes they take down us backends, as I only find
out weeks after :/
Never fear, I'm not leaving anyone out to hang; not my style.
jeff
--
If everyone would put barbecue sauce on their food, there would be no war.

[Non-text portions of this message have been removed]

[Jeff Mitchell]

On Thu, 19 Jun 2008, Ramiro Troitino wrote:

# I am in the same situation as dotbob7. How difficult is for you to send
# us the email with the registration code that is pending, or to update
# the information to allow us to get the registration code using the
# online tool on your web page? It doesnŽt made sense that we have to wait
# for so long to use the program that we purchased.

Agreed; the trick is I don't receive the orders sometimes :/

If you're having issues, just send me the email confirmation and
hotsync ID and I'll take care of it.

jeff

#
# Regards,
#
# Ramiro Troitino
#
#
# 2008/6/19, Jeff Mitchell <***@skeleton.org>:
# >
# > On Wed, 18 Jun 2008, dotbob7 wrote:
# >
# > # I still haven't received anything - no email, no registration found
# > # via the web page to look up my activation code using my purchase email
# > # address. Any update on if/when I'll get a response? I think I've
# > # been very patient since I ordered and paid on May 22nd, and it's now
# > # June 18th.
# >
# > Email me direct if you're still having contact issues; I think I'm
# > up o date on the queue, but I'm certain a dozen real emails are down the
# > tubes somewhere.
# >
# > Some more store hookups have ben blown up altely I think; wish
# > they would pre-announce changes they take down us backends, as I only find
# > out weeks after :/
# >
# > Never fear, I'm not leaving anyone out to hang; not my style.
# >
# > jeff
# >
# > --
# > If everyone would put barbecue sauce on their food, there would be no war.
# >
# >
#
#
# !DSPAM:485a8789843281417368418!
#

--
If everyone would put barbecue sauce on their food, there would be no war.

[Non-text portions of this message have been removed]


------------------------------------

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[Ramiro Troitiño]

Jeff,

Ok. I just received this afternoon the emails with the registration
codes. Thanks


Ramiro Troitiño

Post by Jeff Mitchell
# I am in the same situation as dotbob7. How difficult is for you to send
# us the email with the registration code that is pending, or to update
# the information to allow us to get the registration code using the
# online tool on your web page? It doesnŽt made sense that we have to wait
# for so long to use the program that we purchased.
Agreed; the trick is I don't receive the orders sometimes :/
If you're having issues, just send me the email confirmation and
hotsync ID and I'll take care of it.
jeff
#
# Regards,
#
# Ramiro Troitino
#
#
# >
# >
# > # I still haven't received anything - no email, no registration found
# > # via the web page to look up my activation code using my
purchase email
# > # address. Any update on if/when I'll get a response? I think I've
# > # been very patient since I ordered and paid on May 22nd, and it's now
# > # June 18th.
# >
# > Email me direct if you're still having contact issues; I think I'm
# > up o date on the queue, but I'm certain a dozen real emails are down the
# > tubes somewhere.
# >
# > Some more store hookups have ben blown up altely I think; wish
# > they would pre-announce changes they take down us backends, as I only find
# > out weeks after :/
# >
# > Never fear, I'm not leaving anyone out to hang; not my style.
# >
# > jeff
# >
# > --
# > If everyone would put barbecue sauce on their food, there would be no war.
# >
# >
#
#
# !DSPAM:485a8789843281417368418!
#
--
If everyone would put barbecue sauce on their food, there would be no war.

[dotbob7]

Thanks, received the registration email. I can play (work) now. :)

.bob

Post by Jeff Mitchell
# I still haven't received anything - no email, no registration found
# via the web page to look up my activation code using my purchase email
# address. Any update on if/when I'll get a response? I think I've
# been very patient since I ordered and paid on May 22nd, and it's now
# June 18th.
Email me direct if you're still having contact issues; I think I'm
up o date on the queue, but I'm certain a dozen real emails are down the
tubes somewhere.
Some more store hookups have ben blown up altely I think; wish
they would pre-announce changes they take down us backends, as I only find
out weeks after :/
Never fear, I'm not leaving anyone out to hang; not my style.
jeff
--
If everyone would put barbecue sauce on their food, there would be no war.